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PnP Virtual Office
PnP Call Center
PnP Live Chat
PnP e-Ticketing
Intro
Features
How It Works
Packages
 


Introduction

Our Live Chat professionals provides real time customer service help and support right on your website. Their live interaction with your website visitors boosts confidence in indecisive first-time customers and secures the trust of your existing customers by demonstrating them that a quality help is just a click away, any hour of the day, any day of the week.

With us you can retain those thousands of prospects and customers who abandon your site due to unavailability of help.

Assist your customers instantly

Our professional customer service representatives can help resolve your customers' problems and issues in real-time and with highest professionalism. Our agents have experience in handling billing, product support, status updates and other functions related to customer service.


Turn your website visitors into customers

Our professional representatives greet your visitors when they visit your website and help them through their entire navigation. We will function as a helpdesk to eliminate any confusion the buyer might face about the product you are selling. We also function like a complaint department where customers resolve their questions and problems.

Our agents utilizes real-time interaction history, web visitor activity and behavior patterns while providing assistance. Increased customer interaction improves customer satisfaction and generates incremental revenue per customer.


Increase registration on your website

Our expert agents help you generate registrations. Our agents convince your site visitors to sign-up by explaining the features and benefits of being registered as a member on your site. This reduces abandonment rates and retains your member list at a low cost.